Knowledgebase: expressCONSULT Service
Why do I have to pay for using expressCONSULT?
Posted by Graham T on 26 March 2008 05:23 PM

For some considerable length of time, PsyAsia's consultants have been happy to reply to queries sent in by clients and have done so without charge.  We now receive around 20 of these types of queries per day and if we respond to them all properly, this amounts to at least 3 hours of our time per day. As we have grown and taken on more clients we simply cannot continue to offer free consultancy services.  However, in setting the fee we have been careful to offer excellent value and to reflect the fact that we would like to be able to continue to be the on-call expert and service provider of choice for our valued clients.