Competency Model for Occupational, Organizational and Business Psychologists working with PsyAsia in Singapore, Hong Kong, Malsysia, China

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Competency Model For Organizational Psychologists


	PsyAsia International uses world-class psychological solutions with a focus on Asia and Australia. We apply the field of what is called either organizational, occupational or business psychology. Within this field, as with all areas of psychological practice, there are a number of professional and ethical standards that must be met and adhered to. In view of this, we have provided below a Competency Model for Organizational Psychologists. The purpose of this model is to provide our psychologists and those interested in working with us with a model of our expectations, as well as to provide our clients and potential clients with information on what they may expect from PsyAsia International.

1) Impact & Influence
Ability to persuade and influence the client through interpersonal skills and understanding.
	Designs and communicates a course of action so that buy-in exists at all levels and resistance is managed effectively
	Works to carry out the contract beyond trial efforts and to embed it into the daily activities of the organization, team and individual
	Is able to develop and initiate appropriate interventions that are meaningful and useful to the client
	Is able to facilitate groups & individuals to recognise the need for change
	Is able to gain commitment to review and evaluate outcomes

2) Client Service Orientation
A desire to identify and meet the needs of the client that represents value for money. Focusing on meeting the needs of the client beyond those initially expressed.
	Is able to work with the client to identify discrepancies between current and future desired states
	Is able to develop a contract with the client in order to establish goals and outcomes and identifies criteria for achievement
	Is able to conduct an assessment to determine the client's values, visions, challenges and sensitivities to change and clarifies all roles and responsibilities
	Presents data clearly, simply and in a 'user-friendly' manner to the client
	Ensures the solution is aligned with the organization's goals and objectives

3) Analytical & Conceptual Thinking
Understanding a situation by breaking it apart into its constituents and tracing the implications of a situation in a step-by-step manner. Analytical thinking is used in logical planning, problem solving, prioritisation and comparing data and identifying causal relationships.
	Is able to apply theoretical models and analyse data from different sources to develop a solution or conclusion
	Is able to differentiate between relevant and irrelevant information and cuts through to key issues
	Generates new approaches and methodologies to reach a solution
	Probes hidden cause to gain a thorough understanding of the issues and does not accept data at face value
	Is able to apply new research findings to develop a solution

4) Relationship Building & Professional Integrity
Building strong working relationships with the client & maintaining professional conduct.
	Adheres to the Code of Conduct as determined by various psychological societies, e.g., the Hong Kong Psychological Society; the Australian Psychological Society
	Is able to determine who the client is and build rapport with them
	Is able to develop an understanding of the language of the client and to pitch their communication so as to build relationships
	Offers a service which is value for money to the client
	Maintains the interests of the individua

5) Business/Organisation focus
Generating solutions or conclusions that meet the goals and objectives of the business without compromising the needs and objectives of the individual.
	Is able to prioritise issues in terms of expected impact and ease of implementation to the organization and individual
	Is able to evaluate interventions in terms of the value-added to the organization
	Considers both the needs of the individual and the organization in interventions
	Can identify issues and presents alternatives utilising business/organizational principles
	Demonstrates an understanding of different business/organization environments

6) Knowledge & Expertise
A knowledge and expertise of occupational/organizational psychology in the 8 areas defined by the British Psychological Society.
	Selection & Assessment
	Training
	Organization Development
	Design of Environments and of Work
	Human-Machine Interaction
	Performance Appraisal & Counselling
	Employee Relations & Motivation
	Career Development

In addition to the above, we abide by the Codes of Professional Conduct of the Psychological Society's and Associations of which our psychologists and associates are members: The Australian Psychological Society, The British Psychological Society, The Hong Kong Psychological Society, The Society for Industrial & Organizational Psychology, The American Psychological Association and the federal, regional and local Psychologist Registration Boards. We are bound by Australian law to ensure compliance with the Psychology Board of Australia and to undertake significant documented professional development each year as well as recency of practice.

ABOUT PSYASIA INTERNATIONAL
Our registered organisational psychologists offer Psychometric Testing, Aptitude Tests, Personality Assessments (including the Saville Wave®, Apollo Profile and Identity Self-Perception Questionnaire), Psychometric Training including BPS Level A and B Certificates in Asia, Human Resource Training Courses and Human Resource Consultancy. We operate worldwide but with greater focus on Singapore, Hong Kong, Malaysia, China, Australia, Dubai, UAE, Qatar, India and UK. More information about PsyAsia here.

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Organizational/Occupational Psychology is a growing discipline and practice in Asia. At the current time, it is possible for individual's with only an undergraduate degree in psychology to call themselves "Psychologist" in many parts of Asia (e.g., Singapore). Furthermore, it is also possible for those with an MSc in Occupational/Organizational Psychology, but with little or no supervised experience to officially register as psychologists (e.g., Hong Kong). This will change in time. For example, the HKPS is already on the road to full statutory registration which will enforce strict supervisory requirements. At the current time however, in view of the above, PsyAsia International only works with Organizational Psychologists who are officially registered or working towards full registration with international statutory bodies that require both at least a Masters level of education in the discipline, in addition to extensive supervised experience. Examples of such bodies include the Psychology Board of Australia, the New Zealand Psychologists Board, the UK Health Professions Council (Registered Psychologists) and the majority of the United States State Licensing Boards (Licensed Psychologists). Furthermore, we do not work with individuals who gained their psychology degree by way of distance learning unless that individual can prove they undertook significant supervised (by a registered psychologist) team consulting work during their training that was equal to or more than that available in Consultancy Skills modules of face-to-face Masters degrees in Organisational Psychology.