PsyAsia International uses
world-class psychological solutions with a focus on Asia and Australia.
We apply the field of what is called either organizational, occupational
or business psychology. Within this field, as with all areas of
psychological practice, there are a number of professional and
ethical standards that must be met and adhered to. In view of
this, we have provided below a Competency Model for Organizational
Psychologists. The purpose of this model is to provide our psychologists
and those interested in working with us with a model of our expectations,
as well as to provide our clients and potential clients with information
on what they may expect from PsyAsia International.
1.
IMPACT & INFLUENCE
Ability to persuade and influence the client through
interpersonal skills and understanding.
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Designs and communicates
a course of action so that buy-in exists at all levels and
resistance is managed effectively
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Works to carry out the
contract beyond trial efforts and to embed it into the daily
activities of the organization, team and individual
-
Is able to develop and
initiate appropriate interventions that are meaningful and
useful to the client
-
Is able to facilitate
groups & individuals to recognise the need for change
-
Is able to gain commitment
to review and evaluate outcomes
2. CLIENT SERVICE ORIENTATION
A desire to identify and meet the needs
of the client that represents value for money. Focusing on meeting
the needs of the client beyond those initially expressed.
-
Is able to work with
the client to identify discrepancies between current and future
desired states
-
Is able to develop a
contract with the client in order to establish goals and outcomes
and identifies criteria for achievement
-
Is able to conduct an
assessment to determine the client's values, visions, challenges
and sensitivities to change and clarifies all roles and responsibilities
-
Presents data clearly,
simply and in a 'user-friendly' manner to the client
-
Ensures the solution
is aligned with the organization's goals and objectives
3. ANALYTICAL & CONCEPTUAL THINKING
Understanding a situation by breaking
it apart into its constituents and tracing the implications
of a situation in a step-by-step manner. Analytical thinking
is used in logical planning, problem solving, prioritisation
and comparing data and identifying causal relationships.
-
Is able to apply theoretical
models and analyse data from different sources to develop
a solution or conclusion
-
Is able to differentiate between
relevant and irrelevant information and cuts through to key
issues
-
Generates new approaches and
methodologies to reach a solution
-
Probes hidden cause to gain
a thorough understanding of the issues and does not accept
data at face value
-
Is able to apply new
research findings to develop a solution
4.
RELATIONSHIP BUILDING & PROFESSIONAL INTEGRITY
Building strong working relationships with the client
& maintaining professional conduct.
-
Adheres to the Code of Conduct
as determined by various psychological societies, e.g., the
Hong Kong Psychological Society; the Australian Psychological
Society
-
Is able to determine who the
client is and build rapport with them
-
Is able to develop an understanding
of the language of the client and to pitch their communication
so as to build relationships
-
Offers a service which is value
for money to the client
-
Maintains the interests of
the individual
5. BUSINESS/ORGANISATION FOCUS
Generating solutions or conclusions that
meet the goals and objectives of the business without compromising
the needs and objectives of the individual.
- Is able to prioritise issues in terms of expected
impact and ease of implementation to the organization and individual
- Is able to evaluate interventions in terms
of the value-added to the organization
- Considers both the needs of the individual
and the organization in interventions
- Can identify issues and presents alternatives
utilising business/organizational principles
- Demonstrates an understanding of different
business/organization environments
6. KNOWLEDGE & EXPERTISE
A knowledge and expertise of occupational/organizational
psychology in the 8 areas defined by the British Psychological
Society.
- Selection & Assessment
- Training
- Organization Development
- Design of Environments and of Work
- Human-Machine Interaction
- Performance Appraisal & Counselling
- Employee Relations & Motivation
- Career Development
Codes of Professional
Conduct
In addition to the above, we abide by the
Codes of Professional Conduct of the Psychological Society's and
Associations of which our psychologists and associates are members:
The Australian Psychological Society, The British Psychological
Society, The Hong Kong Psychological Society and the federal,
regional and local Psychologist Registration Boards.
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Competence
in Asia
Organizational/Occupational Psychology is
a growing discipline and practice in Asia. At the current time,
it is possible for individual's with only an undergraduate degree
in psychology to call themselves "Psychologist" in many
parts of Asia (e.g., Singapore). Furthermore, it is also possible
for those with an MSc in Occupational/Organizational Psychology,
but with little or no supervised experience to officially register
as psychologists (e.g., Hong Kong). This will change in time.
For example, the HKPS is already on the road to full statutory
registration which will enforce strict supervisory requirements.
At the current time however, in view of the above, PsyAsia International
only works with Organizational Psychologists who are officially
registered or working towards full registration with international
statutory bodies that require both at least a Masters level of
education in the discipline, in addition to extensive supervised
experience. Examples of such bodies are any of the Australian
or New Zealand State Registration Boards (Registered Psychologists),
the British Psychological Society (Chartered Psychologists) and
the majority of the United States State Licensing Boards (Licensed
Psychologists).
Contact a
Consultant Now
PsyAsia International has a history of excellence in customer
care and support. Please feel free to contact us via any of the
following methods for a prompt response.
Visit our online support centre which contains
frequently asked questions, a knowledgebase, a document download
store and a trouble-shooting facility as well as email
contact links.
Call us:
Hong Kong: (+852) 8200 6005
Singapore: (+65) 6329 9629
Request
a callback
Use our online Live Support facility below:
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